Delete Your SurveyMoney Account

How to request account deletion

1. Submit a request using the form on this page, or email our support team from the address associated with your SurveyMoney account.
2. Provide your registered email address so we can verify your request and account ownership.
3. After verification, your account and associated personal data will be scheduled for deletion, subject to the retention exceptions below.

You may also request account deletion directly within the SurveyMoney app through account settings.

Data that will be deleted

When your account is deleted, we delete or remove identifying personal details associated with it, including:

• Account and profile information, such as your name, photo and phone number
• Your original email address and authentication information
• Survey profile answers, comments and personal context stored by SurveyMoney
• Device and technical information linked to your account, where applicable
• Other personal information stored specifically for normal account operation

Data that may be retained

Certain information may be retained where reasonably necessary for legal, regulatory, security, fraud-prevention, payment, accounting or dispute-resolution purposes.

This includes survey completion and attempt records, rewards, payouts and transaction history linked to an internal account identifier after identifying profile details are removed. Details needed to complete or reconcile an outstanding gift-card order may be kept until that process is finished.

Where retention is required, information is retained for the applicable retention period and is not used for normal account activity.

Data already processed by third-party survey or reward providers may also be subject to their respective legal and retention requirements.

For more information about how SurveyMoney handles personal information, please review our Privacy Policy.